Satisfaction Survey 2005

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In November 2005, we asked service users to rate our services as either poor, fair, good, excellent or not applicable against the following questions:

1. How do you rate the professionalism of the staff?
2. How would you rate the meals we prepare?
3. How would you rate the friendliness of the staff?
4. How do you rate staff time keeping?
5. How do you rate the staff dress code?
6. How do you rate the work carried out by staff with regards to cleaning?
7. How do you rate our responses to any complaints or comments you may have had cause to make?
8. How do you rate the laundry service we provide (if applicable)?
9. What are your overall impressions of the service we provide?

To view the results click here.